Safety Comes First

Patrick Subaru's top priority is the safety of our customers and employees. While our showroom is still open, we have made sure EVERY guideline is being followed as implemented by The Commonwealth of Massachusetts.

• All customers and employees must wear a face mask or covering in all indoor and outdoor public spaces, even if they are able to maintain six feet of distance from other people.
• The revised order still allows for an exception for residents who cannot wear a face-covering due to a medical or disabling condition.
  
• Our dealership is cleaned and sanitized multiple times throughout the day.
• Employees must wash their hands after every customer interaction.
• Hand sanitizer is available at multiple points throughout the showroom & service drive.
• Employees are required to stay at home if they feel ill.
• In sales, home delivery and curbside pickup is available upon request. In fact, you can complete your entire purchase without leaving home. Click HERE to learn more.
• In service, home pickup and delivery is available upon request. Complimentary, sanitized loaners will be provided. All communication & payment can be conducted by phone, text, and/or email
   
  

·         In sales, home delivery and curbside pickup is available upon request. In fact, you can complete your entire purchase without leaving home. Click here to learn more.

·         In service, home pickup and delivery is available upon request. Complimentary, sanitized loaners will be provided. All communication & payment can be conducted by phone, text, and/or email.

Please visit the Massachusetts "Mask Up MA!" site for more information.

We have also made Buying-From-Home safe & easy. Click HERE to learn more about getting trade appraisals, credit apps, and pricing done over the phone or online.

Patrick Subaru is encouraging scheduling an appointment with sales or service prior to entering, in order to prevent capacity limitations and crowding. Additionally, we are continuing to sanitize workspace areas, vehicles before and after test drives, and places of common use such as hand rails, restrooms, coffee stations, etc.
 
Please contact the dealership today if you have any questions regarding our COVID-19 protocols and preventative measures."

In appreciation for all that our health care personnel and first responders are doing for everyone, we at Patrick Motors, wanted to let you know that if you need us to pick up and return your vehicle to you for any type of service we will be happy to accommodate you.

Additionally, if any persons in the "higher risk categories" need our assistance with service on their vehicle please do not hesitate to give us a call.

We are still taking walk-ins and making appointments, as well as offering Uber transportation, or loaner vehicles, to anyone who would needs them. Our service advisors are operating under a "no handshake" policy, your vehicle will be sanitized before it is returned to you, in addition to the bullet points below.

Our dealership's management team continues to monitor information from state health authorities and the CDC for their guidelines and recommendations on how we can prevent the spread of this virus. Our steps include:

• Thorough cleanings of the dealership facilities daily
• Sanitizing gel and foam stations available on-site
• Our staff has been given specific instructions on hand washing and the importance of stay home if they feel ill
• Adhering to the recommended six feet of social distance from other staff and customers

If you are feeling sick or simply practicing social distancing, please consider inquiring about our vehicle pick-up and delivery services. Our online digital storefront will continue to be a helpful resource for shopping new inventory, pre-owned inventory, vehicle research, service and parts information, and communicating directly with the dealership. No matter the department you're looking to reach, we have staff that can assist your needs. You can request assistance over the phone, via email, or use the features provided on our website to connect with a member of our team.

Together, we can maintain a healthy environment and combat the spread of COVID-19. On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.

We value our Patrick family and we are willing to assist you in any way that we can.

What Our Customers Are Saying!

• "Overall I am very pleased with the professionalism I received from all the service personnel in listening and responding to my service requests. Especially during this Covid-19 crisis, I was very pleased with the measures Patrick Subaru took to make my service visit as safe as possible."
• "It looked like the service department took many steps to keep its customers and their cars safe and clean. Car was ready before the time I was initially given."
• "I was totally impressed with the health safety of Patrick Motors to their customers. Excellent job!" 
• "Excellent customer service, answered my questions, very clean office."
• "Amazing! Always so accommodating and willing to help at a fair price!! Love you guys."
• "Sean and Michael were both so very nice. The system in place for Covid 19 precautions seemed very efficient."